Tracking
We track only Page views, Checkout initiated, and Purchases on Funnelish. In order for Checkout initiated to be tracked, please ensure that the name of your checkout step includes the word "checkout".
Please be aware of the following scripts and their specific use cases:
<script async src="https://pixel.wetracked.io/ppt.js"></script> 2. cart-permalink.js - Use this script for setups where customers are routed directly to checkout on Shopify. <script async src="https://pixel.wetracked.io/funnel/init.js"></script> <script async src="https://pixel.wetracked.io/cart-permalinks.js"></script> Please make sure you’re applying the correct script depending on the customer’s routing flow.
Example: In the event that a client is using a two-step funnel (Funnel linked to another Funnel) Note: This is applicable for Funnelish only without Shopify intervention They will need to add both funnels and include the following in the first funnel in the flow: <script async src="https://pixel.wetracked.io/ppt.js"></script>
If you would like to record only the first purchase, please select only the checkout step for the automation. However, we do not recommend this as it will affect your ROAS. But if it's not important to you, then it's up to you. Funnelish upsell count as another order.
In Funnelish, ‘Initiate checkout’ is triggered whenever a customer reaches a step that contains the word ‘checkout’ in its name. So, when a customer visits the landing page and clicks ‘ORDER MY BRUSH,’ they are routed directly to the checkout page. On this page, ‘Initiate checkout’ will be triggered on the first visit; subsequent visits will be ignored since the checkout has already been initiated.
Integration
Common problems
Very likely their automation is not set up correctly.
If customer is only using Funnelish, the type of checkout CANNOT be ‘External checkout’. This will cause over reporting.
Upsell orders with an order are not unique. So you might have 15 unique orders but 20 total orders if 5 upsells are made. In our reporting we show the TOTAL orders, not the unique ones.
The customer can track Add to Cart manually, but it won’t show up in our reporting. For Meta, add this code to the button onclick:
Facebook: Page views, Checkout initiated and Purchases
TikTok: Page views, Checkout initiated and Purchases
Snapchat: Page views, Checkout initiated and Purchases
Pinterest: Page views, Checkout initiated (as Adds to cart, because Pinterest doesn't support Checkout initiated) and Purchases
X: Page views, Checkout initiated and Purchases
Google: Page views, Checkout initiated (also called Begin checkout) and Purchases
wetracked.io does not track any other conversions than those specified above on Funnelish for each ad platform.
How can I exclude upsells in Funnelish?
You can exclude upsell in Funnelish, then they need edit their automations and exclude the upsell steps.
On default they select 'All steps', but in his case he should select only the funnel where the sales happens which he wants to track.